Privacy Policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

 

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

ESPERA-WERKE GMBH
Moltkestraße 17–33, 47058 Duisburg

Telephone: +49-203-3054-0
E-Mail: info@espera.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Google reCaptcha

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

The purpose of reCAPTCHA is to check whether the data input on our websites (e.g. in a contact form) is done by a human being or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis purposes, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

Data processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM.

For further information on Google reCAPTCHA and Google's privacy policy, please refer to the following links: www.google.com/intl/de/policies/privacy/ and www.google.com/recaptcha/intro/android.html.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

 

3. Data protection officer

Statutory data protection officer

We have appointed ER Secure GmbH as data protection office for our company.

 

4. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
 

Nieuwsbrief / Newsletter

Uw gegevens
De nieuwsbrief wordt verstuurd op basis van de registratie van de gebruiker op de website of per e-mail. Op onze website is er de mogelijkheid om u te abonneren op een gratis nieuwsbrief. Hiervoor zijn het e-mailadres, de voornaam en de achternaam van de gebruiker nodig bij de inschrijving voor de nieuwsbrief.
Voor de verwerking van de gegevens zal uw toestemming worden verkregen tijdens het registratieproces en zal worden verwezen naar dit privacybeleid. In verband met de gegevensverwerking voor de verzending van nieuwsbrieven worden de gegevens niet aan derden doorgegeven. De gegevens worden uitsluitend gebruikt voor het verzenden van de nieuwsbrief.

Rechtsgrondslag voor gegevensverwerking
De nieuwsbrief wordt verstuurd op basis van de registratie van de gebruiker op de website. De wettelijke basis voor de verwerking van gegevens na registratie voor de nieuwsbrief door de gebruiker is Art. 6 lid 1 lit. een DSGVO, indien de gebruiker zijn toestemming heeft gegeven.

Doel van de gegevensverwerking
De verzameling van het e-mailadres van de gebruiker wordt gebruikt om de nieuwsbrief te versturen. Het verzamelen van andere persoonlijke gegevens tijdens het registratieproces dient om misbruik van de diensten of het gebruikte e-mailadres te voorkomen.

Duur van de opslag
De gegevens worden gewist zodra ze niet meer nodig zijn voor het doel waarvoor ze zijn verzameld. Het e-mailadres van de gebruiker wordt dus opgeslagen zolang het abonnement op de nieuwsbrief actief is. 

Mogelijkheid tot bezwaar en verwijdering
Het abonnement op de nieuwsbrief kan te allen tijde door de betrokken gebruiker worden opgezegd. Hiervoor is in elke nieuwsbrief een overeenkomstige link opgenomen.

 

5. Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 Irland.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.

Matomo (voorheen Piwik)

Onze website maakt gebruik van de webanalyseservice Matomo. Matomo is een Open Source oplossing.

Matomo maakt gebruik van "cookies". Dit zijn kleine tekstbestanden, die door uw webbrowser op uw eindapparaat worden opgeslagen en die een analyse van het gebruik van de website mogelijk maken. Door cookies gegenereerde informatie over het gebruik van onze website wordt opgeslagen op onze server. Uw IP-adres wordt geanonimiseerd voordat het wordt opgeslagen.

Matomo cookies blijven op uw terminal staan totdat u ze verwijdert.

Matomo cookies worden ingesteld op basis van Art. 6 Paragraaf 6. 1 lit. f DSGVO. Als beheerder van deze website hebben wij een legitiem belang bij de anonieme analyse van het gedrag van de gebruiker om zowel onze website als, indien nodig, de reclame te optimaliseren.

De in de Matomo cookie opgeslagen informatie over het gebruik van deze website wordt niet doorgegeven. Het plaatsen van cookies door uw webbrowser kan worden voorkomen. Sommige functies van onze website kunnen hierdoor echter beperkt zijn.

Hier kunt u de opslag en het gebruik van uw gegevens deactiveren. Uw browser maakt gebruik van een opt-out cookie, die de opslag van Matomo gebruiksgegevens verhindert. Als u uw cookies verwijdert, wordt ook de opt-out cookie van Matomo verwijderd. Wanneer u onze website opnieuw bezoekt, moet de opt-out cookie opnieuw worden ingesteld om de opslag en het gebruik van uw gegevens te voorkomen.

Facebook

Op onze pagina's zijn plugins van het sociale netwerk Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA geïntegreerd. U kunt de Facebook-plugins herkennen aan het Facebook-logo of de "Vind ik leuk"-knop op onze pagina. Een overzicht van de Facebook-plugins vindt u hier: developers.facebook.com/docs/plugins/ Als u onze pagina's bezoekt, brengt de plugin een directe verbinding tussen uw browser en de Facebook-server tot stand. Facebook ontvangt de informatie dat u onze site met uw IP-adres heeft bezocht. Als u op de "Vind ik leuk"-knop van Facebook klikt terwijl u ingelogd bent op uw Facebook-account, kunt u de inhoud van onze pagina's koppelen aan uw Facebook-profiel. Zo kan Facebook het bezoek aan onze pagina's koppelen aan uw gebruikersaccount. Wij wijzen erop dat wij als aanbieder van de pagina's geen kennis hebben van de inhoud van de verzonden gegevens of het gebruik ervan door Facebook. Meer informatie hierover is te vinden in het privacybeleid van facebook op de-de.facebook.com/policy.php

Als u niet wilt dat Facebook de bezoeken aan onze pagina's kan toewijzen aan uw Facebook-gebruikersaccount, log dan uit uw Facebook-gebruikersaccount uit.

Uw contact voor service

Nederland

+31 40 2530665 | espera@espera.nl

België

+32 16 449 201 | espera@espera.be